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Home / Privacy Policy

Privacy Policy

We are Jakub Marx, U Nisy 661/20, 466 01, Jablonec nad Nisou, Czech Republic

We operate an e-shop on our website www.rhholsters.store

We process some personal data to provide the sale of goods and to operate our website.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")

I. Processing of personal data

 A. Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide, mainly via the enquiry form. These are: name, surname, email, telephone, address If you enquire about our products and services, we will work with the contact details you provide, mainly via the enquiry form. These are: name, surname, email, telephone, address

What is the reason?

We will contact you through them to make further arrangements regarding the goods.

On what legal basis?

This is processing on the basis of Article 6(1)(b) GDPR - negotiating a contract or carrying out pre-contractual measures at your request.

How long will we process the personal data? Unless we establish further cooperation, we will process your data for a maximum of one month from our last communication.

 B. Processing of personal data in case of purchase

If you make a purchase with us, we will work with the data you fill in. These are mainly billing details: name, surname, address, email, phone If you make a purchase with us, we will work with the data you fill in. These are mainly billing details: name, surname, address, email, phone 

What is the reason?

We need to process personal data to fulfil our contract - to deliver our goods to you. We will also communicate with you via the contact details regarding the status of your order, or regarding complaints or your queries. 
We will also process personal data to fulfil our legal obligations (mainly for accounting and tax purposes, or to deal with complaints and other matters).
On what legal basis do we process personal data?

The processing is based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation.

How long will we process personal data?

For the duration of the performance of our service and thereafter for a period of 15 years from the last time such service was provided or goods were supplied.

 C. Newslettery (commercial communications) 

If you are a purchasing customer and you did not opt-out when you purchased, we will use your email address to send you our newsletter.If you are a purchasing customer and you did not opt-out when you purchased, we will use your email address to send you our newsletter.

On what legal basis?

Section 7(3) of Act No. 480/2004 Coll., on certain information society services, allows us to do so, unless you have prohibited us from doing so at the time of purchase.

How long will we process personal data?15 years from your last purchase. You can unsubscribe from the mailing at any time via email or contact us at: info@rhholsters.cz

 

II. Who gets access to the data?

Your data will stay with us. However, we do have some companies or other persons working for us who get access to the data because they help us run our e-shop. These are:

  • the operator of the Shoptet e-shop platform (Shoptet a.s., with registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID 289 35 675, registered with the Municipal Court in Prague, section B, insert 25 395)
  • companies involved in the dispatch of goods (Direct Parcel Distribution CZ s. r. o., Česká pošta s. p., Zásilkovna s. r. o.)
  • e-mailing service provider (Shoptet, a. s.)

We process personal data only within the European Union.

 

III. What else you should know

We do not have a designated data protection officer.

Our company does not make decisions based on automated processing or profiling.

If you have any questions about your personal data, please contact us at info@rhholsters.cz or call +420724388529

 

IV. Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.

Cookies perform a variety of tasks, such as allowing you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that the advertisements displayed online are better tailored to your personality and interests.

We use the following cookies on the website:

  • Necessary cookies: these are required for the operation of the website, for example, to allow you to log into secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
  • Analytical/statistical cookies: for example, they allow us to recognise and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
  • Advertising cookies: used to track preferences and allow us to show you advertising and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.

 

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

 

Cookies used:

Technical name

Publisher

Purpose o Description of cookies

Duration

CookiesOK

 

Cookie consent - older type of cookie consent

 14 days

 

CookiesConsent

 

Consent to the use of cookies - a new type of cookie consent

6 months 

externalFontsLoaded

 

Helps us load fonts

1 month 

informationBanner

 

Information strip

 24 hours

 

pcart

 

Once added to the cart, a hash linking the user to their current saved cart

1 month

NOCACHE

 

Disables caching for admins

At the end of the visit

PHPSESSID

 

Visitor Session

At the end of the visit

affiliateUniqueAccessId

 

After arriving via affiliate link

 

displayDesktop

 

In older templates, the user can force a desktop version

 

SRV_ID

 

Internal information to ensure high availability

At the end of the visit

 

Further information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.

Consent can be expressed via a checkbox in the cookie bar. You can subsequently refuse cookies in your browser settings or set your browser to use only some of them.

 

For more information on the management of cookies in individual browsers, please visit the following links:

 

V. Your rights in relation to the processing of personal data

The GDPR gives you, among other things, the right to contact us and request information about what personal data we process about you, to request access to this data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing on the basis of legitimate interest.

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection, or take your claims to court.

These terms and conditions are effective from 1.8.2023